I. Description
The course provides students with in-depth understanding of tourism development theory and practice. It facilitates the development of skills and techniques to develop tourism policies and practices in a global setting and to manage tourism and small and medium enterprise development in the direction of more sustainable practice.
II. Learning Objectives
An Associate degree in tourism and hospitality management is designed to prepare you for a broad range of managerial roles across the hospitality and tourism industry. The curriculum cover industry standards and practices; it can focus on hospitality management; convention and meeting planning; destination services management; travel and tourism; recreation related industries; fundamentals of purchasing; or food and beverage. These courses will be supplemented with classes in liberal arts, business, specialized courses in technical applications, leadership, and case analysis applied to the global industry.
III. Learning Outcomes
Students graduated from the program will be expected to have knowledge and practical skills in:
- developing leadership and management skills through group cooperation
- describing the roles and functions of a leadership and management in the hospitality industry
- understanding the importance of the continuous improvement process
- understanding the importance of goal-setting and team-building
- understanding the importance of conflict management skills and the need for career planning
- applying production forecasting techniques and procedures
- evaluating food and beverage operations’ control processes
- recognizing the importance of outstanding guest service quality, server-guest relationships, and ethics.
